Contacting Eastern Florida

The EFSC Call Center is the place to call for general information about Eastern Florida State College. We can answer your questions or direct you to someone who can. Check out the answers to common questions below plus direct phone numbers for popular departments.

Please review the Student Services Guide for information about many services offered on-campus and also remotely, with appointments available in many cases. Visit the College's COVID-19 Tracking page for the latest requirements on when and how to report COVID cases or exposures.

Call Center: 321-632-1111, Option 0
Monday - Thursday: 8 AM - 5:30 PM

Admissions: 321-433-7300
Advising: 321-433-5512
Financial Aid: 321-433-7339
Monday - Thursday, 8 AM - 7 PM

Emergency Toll-Free Hotline

Looking for an EFSC employee? Our Employee Directory has a complete listing of faculty and staff.

You can also view tutorials for many student services.

Frequently Asked Questions

Question 1:  How do I obtain my Student ID number or Student email address?

You can retrieve your Student ID number (B-number) or Titan Student Email address by visiting the Student ID and Email Lookup page.

Starting May 9, 2023, EFSC students must log in to the myEFSC portal and other applications accessed through Titan Sign In with their Titan email address and password. That email address was sent to you when you were accepted to EFSC.

Once logged in you can also retrieve your student ID number by clicking the myGPS icon to visit the degree self-auditing system and you will see your Student ID listed, which begins with a "B".

If you are not able to obtain your Student ID number through the online options above, please contact the Admissions Office at any campus.

Because your student ID number is protected information, you cannot receive your number over the phone. Your records are protected by the Family Education and Privacy Act of 1974 (FERPA) and will not be provided to anyone other than yourself without written permission.

Visit the Titan Self-Service Dashboard to log in or if needed, to reset a forgotten password.

If you have questions about your student email address, reach out to IT Support at 321-433-7600, seven days a week from 7 AM to midnight.

Question 2:  How do I resume or check the status of my Application for Admissions?

Visit our online admissions application and enter the email address and password you used to create your application system account. Once the online application has been submitted, check your email for official notifications related to your acceptance. For accepted students, the Message Center available after logging into myEFSC will include communications related to outstanding document requirements.

Question 3:  How can I submit an application for Financial Aid?

Visit the federal government's FAFSA website to submit a Free Application for Federal Student Aid. Please be sure to include EFSC’s school code, which is 001470 or the site allows you to search for it, to ensure your application is sent to us.

Approximately two weeks after you have submitted your FAFSA, you may check the status of your award information through your student portal. If you are not yet a student, you may contact any campus financial aid office for the status.

Question 4:  How can I apply for Scholarships?

Eastern Florida State College offers hundreds of scholarships for EFSC students each year via Titan Scholarships, many of them funded through the generosity of donors to the EFSC Foundation. The online Titan Scholarships system is used to advertise and award scholarships to ensure that scholarships are advertised equitably to all Eastern Florida students.

You'll also find information about other EFSC scholarships, including department scholarships, plus information about Bright Futures state scholarships, in the Financial Aid area of our site.

Question 5:  How do I register for classes?

•Log in to the myEFSC portal
•Select Titan Web Services
•Click on Student Services
•Click Registration
•Click Add/Drop Classes
•Select Term and Click Submit
•Enter CRN(s) and Click Submit Changes


•Click Class Search
•Select appropriate information
•Click Class Search
•Find your preferred course(s) and check appropriate box
•Click Register or Add to Worksheet to add multiple classes at the same time

View more information about how to register for courses, including tutorial links.

Question 6:  How do I print my schedule or view my classes?

•Log in to the myEFSC portal
•Select Titan Web Services
•Click Student Services
•Click Registration
•Click Student Detail Schedule or Student Schedule by Day & Time 

Question 7:  How do I find an instructor's contact information?

Click on Faculty Web Pages and then click on the letter that corresponds with the instructor’s last name.


Question 8:  How do I drop a class?

To drop a class and get a full tuition refund, you must submit the request by the established "Last Date to Drop A Class" deadline. See the Academic Calendar or Important Term Dates Calendar on the website to see the last day to drop a class. You may drop a class in person or online. Any tuition paid for a class dropped by the deadline will be refunded. The course will not appear on your EFSC transcript. After the drop deadline, you must withdraw from the class, following established procedures.

To drop a course:
• Log in to the myEFSC portal.
• Select Titan Web Services
• Click on Student Services
• Click on Registration
• Click Add/Drop
• Select Term and Click Submit
• Select courses to be dropped and click Submit Changes

Question 9:  How do I withdraw from a course?

All withdrawals must be submitted by the published deadline to be eligible for the "W" grade. Withdrawal forms must be complete. Students receiving financial aid or veterans benefits must consult with that office to determine the effect on benefits. High school students in dual enrollment or early admissions must first consult with their high school to ensure the withdrawal will have no impact on their high school graduation. Get more details & download the course withdrawal form


Question 10:  How do I pay for classes online?

• Log in to the ­myEFSC portal
• A payment summary and short cut link will be visible on your student landing page after logging in.

After log in, you can also:
• Select Titan Web Services
• Click on Student Services
• Click on Student Records
• Click on Account Summary/Pay Student Account
• Click on Click Here to Pay Fees

Question 11:  How can I request an official transcript?

Eastern Florida State College has appointed Credentials Solutions as the designated agent for printing and mailing academic transcript documents and for sending official PDF academic transcript documents via the Credentials TranscriptsNetwork™. Visit EFSC's Transcript Request webpage for detailed information about the process and how to access the service, which includes convenient online options, plus information on requests by mail.

Question 12:  How can I obtain an unofficial transcript?

Login to the myEFSC portal
• Select Titan Web Services
• Click on Student Services
• Click on Student Records
• Click on Academic History Record

You can also visit the FloridaShines website and once there in the "Get Started" section, choose "Get a transcript of the courses you've taken" for an unofficial record.

Question 13:  How can I reset my password?

Visit the Titan Self-Service Dashboard to log in or reset your login password.

You can also call the IT Support Desk at 321-433-7600 and a Technical Support Agent will assist with resetting your password. Have your student ID number available. The IT Support Desk hours are 7 AM to midnight, seven days a week.

Question 14:  I was using Titan Sign In to access an online system and saw a different login screen than I am used to. Why is this?

Starting May 9, 2023, student must log in to EFSC applications using their student email address and not their student number. Visit the Titan Sign In FAQ page for more details about the enhanced experience and how you can use the system's dashboard now to reset or recover a forgotten password.

Question 15:  When will the College be closed for holidays/breaks?

For college closure times please access the current Academic Calendar.


IT Support Resources